Project
Access Health Delivery Indicators Slide Narrative
Slides
are in PDF format and show results from April 2002 through December 2006.
Click on ITALICIZED titles below to see
corresponding slides. You must hit BACK in your browser to return to this
list. To view the full slide presentation, click
here.
STRUCTURE
1. Project Access Population Report
2.
Project Access Provider Network Growth and Development
Total number of Physicians, Patients and Hospitals
enrolled in PA per month
3. Community Care Coordination Services
Group
of Care Coordination Service
Percentage of PA patients enrolled in Self Help group (patients are
able to navigate trough the system without any coordinator) and in Community
Care Coordination group (patients who need help from a CHW)
4.
Donated Services
Total Value of Physicians, Hospitals and Ancillary
donated services per month
5.
Donated Services per Enrollee
Total Value of Physicians, Hospitals and Ancillary
donated services per enrollee per month
6.
Pharmacy Cost
Value of actual cost of prescription per enrollee
per month in comparison to expected cost of prescription per enrollee
per month
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PROCESS
7. Physician,
Hospital and Ancillary Utilization
Rate of Physicians, Hospitals and Ancillary services
billed per 100 of enrollee per month.
Number of physicians services billed / 100 PA enrollee/ per month
Number of hospitals services billed / 100 PA enrollee/ per month
Number of ancillary services billed / 100 PA enrollee/ per month
8. Community Care Coordination Utilization
a)
Rate of Patients Contacts per Community Health Worker
b)
Rate of Patients contacts per enrollee - Total number of contacts
made by the Community Health Workers (CHW) per month / number of PA
patients enrolled per month
9. Prescription
Utilization
Rate of actual cost of prescription per
enrollee per month: actual prescription utilization/number of PA enrollee.
Expected rate of prescription utilization per enrollee per month*: expected
prescription utilization/number of PA enrollee.
*Expected rate of prescription utilization: 8/Rx/enrollee/year)
10. No-shows Rate
Primary care no-shows - Percentage of no-shows in one PA primary
care office per month, in comparison to the national Norm (Family Medicine
Study 2001 need the paper)
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OUTCOMES
11. Health Status Measures
a)
Patient Satisfaction Survey - Mean and standard deviation of
all the items. 5-point Likert scale labeled from very dissatisfied to
very satisfied.
b) Patient
Satisfaction Survey by Questions - Detailed survey results
c)
Provider Satisfaction Survey - Mean and standard deviation
of all the items. 5-point Likert scale labeled from strongly disagree
to strongly agree.
d) Provider
Satisfaction Survey by Questions - Detailed survey results
12. Clinical outcomes indicators
a) Community
Diabetes Educator (CoDE) project
- Hemoglobin A1C levels tracked on a quarterly basis
b)
Community Mental Health Educator (CoMHW) - Enrollment growth
c)
Emergency Department Study - Enrollment growth
13. Program
Growth
14. With
Gratitude
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